Privacy Policy

Privacy Statement

We respect the privacy of every individual who visits our website. We take great measures to ensure the privacy and confidentiality of any personal information on this Site.

Use of Personal Information

All personal information supplied will remain within our organization and will not be shared with any external entity unless prior permission is given. Your personal information will not be sold, distributed or published in any manner whatsoever.

What Information do we collect and how do we collect it?

Edgemont Moving & Storage is required to collect personal information from our clients in order to perform the services we are hired to carry out.  We will collect your name, origin and destination addresses, all contact phone numbers including cell, business and residential, email addresses.  In the event we are unable to contact or communicate with our storage clients, they will be required to provide an alternate contact person’s information.  Credit card information will be collected for payment most commonly used with our Atlas Van Lines services.   This information will be collected by our staff over the phone or in person, as well as through our web site or email communication within our office.

How do we use the Information we Collect?

The personal information we collect will be used primarily for carrying out the services performed by Edgemont Moving & Storage or Atlas Van Lines.  Specific information collected from our clients will be passed on to our associated Atlas or Overseas agents assisting with moves, and our qualified 3rd party service providers should there be a need for additional services such as crating, auto transport, repairs, inspections etc.  Edgemont Moving & Storage will relay this information to our associated agents and 3rd party service providers by way of fax, email or telephone.

What Control do our Clients have over their Collected Personal Information?

Clients can contact our office at 604-984-9101, toll free, 1-877-984-9101 and speak with our bookkeeper at extension 106 regarding their account, payment and billing instructions.  Clients can also contact Edgemont Moving & Storage with any instructions they have regarding their information through our general mailbox info@edgemontmoving.com

How does Edgemont Moving Protect Client Information?

Information collected by Edgemont Moving & Storage from our clients is NEVER sold or distributed to any person or business for marketing or any other purpose other than noted above.  All paper files containing personal information of our clients are stored in our secured offices and warehouse for a period of 7 years.  After 7 years, all files are destroyed by way of professional document shredding.  Edgemont Moving & Storage utilizes secured computer storage for personal information.  Website information is encrypted for protection.